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Terms and Conditions
1. Introduction
Γ.Α. ΕΡΓΑΛΕΙΟΕΠΙΣΚΕΥΑΣΤΙΚΗ ΛΤΔ (hereinafter ‘’Company’’) is a Company
legally registered in the Republic of Cyprus with registration number HE275739. The website https://ergaleioepiskeuastiki.com is the official online store
of the Company that allows Customers to be informed about various tools that
available in the store or that can be ordered. The registered
The Company's address is 13A Makariou Street, Klirou, 2600, Nicosia, Cyprus and the
The Company's physical store is located at 3A Panteli Katelari Street, Lakatamia,
2323, Nicosia, Cyprus. The Company only serves customers located within
of the Republic of Cyprus.
2. Definitions
The following words will have the following meaning:
“Customer” means the legal or natural person who purchases tools from the
Supplier
"Supplier" means Γ.Α. ΕΡΓΑΛΕΙΟΕΠΙΣΚΕΥΑΣΤΙΚΗ ΛΤΔ
“Manufacturer” means the original manufacturer of the tools, i.e. HIKOKI,
STIHL, METABO, EIBENSTOCK
"Tools" means any garden and construction tools, equipment and/or
accessories
3. Modification of Terms
The Company reserves the right to modify or change the Terms and
Conditions without the obligation to notify in advance. As of
Therefore, it is recommended that you visit the website to check the terms for any
modifications.
4. Information about the Tools/Products posted on the Website
The Tools/Products posted on the website are not manufactured by
the Company and the information provided is for informational purposes only. The
Customer accepts that the photos and videos available on the website
may deviate/differ from the actual shape, size, color and
overview of the tools sold on the Company's website. The Company
is not responsible for any deviation.
5. Limitation of Liability in relation to the website
i. The Company is not responsible for any technical or typographical errors that may occur.
may occur unintentionally on the website, e.g. product pricing,
product description, photos among others.
ii. The Company does not guarantee the availability of the products displayed on the
website, and is committed to promptly informing Customers in the event of
interest in an unavailable product.
i. The website may include and use links that
lead to pages of the online store or to third-party websites and
are considered related websites that are not under the control of the Company
and provides these links only for informational purposes as to the
tools available from the Manufacturers. Their use is not
mandatory and the fact that they are provided on the website does not imply that
the Company accepts their content.
ii. Therefore the Company is not responsible for the contents of any such
page or any link contained on an associated website, or
any changes or updates to such websites.
7. Delivery & Returns
At G.A. ERGALEIOEPISKEUASTIKI LTD, we offer fast and reliable shipping exclusively via ACS Courier throughout Cyprus. Below you will find all the details regarding the shipping and delivery process.
Shipment to Cyprus
- All orders are shipped via ACS Courier.
- The estimated delivery time is 1-3 business days, depending on your location.
- For remote areas, delivery may take a little longer.
Shipping Cost
- Fixed fee 5€ for all missions.
- Free shipping for orders worth 50€ and above.
Order Processing
- Orders placed before the 15:00 processed on the same day.
- Once your order has been shipped, you will receive a tracking number to track it.
Product Availability
If a product is not immediately available, we will contact you to inform you of the estimated delivery time.
Pick up from the Store
- Is there a possibility? free pick-up of your order from our store.
- You will be notified via email or SMS once your order is ready for pickup.
Important Information
- Delivery times are estimated and may be affected by external factors, such as weather conditions or ACS Courier delays.
- In case of a problem with your order or delivery, you can contact our customer service team.
For more information, do not hesitate to contact us!
8. Payments
Our online store accepts payments via PayPal (Visa, Mastercard,
Google/Apple Pay). Our online store is protected by electronic
security systems to provide a secure method of transactions. For
details about PayPal's legal agreements that apply to its users
Cyprus you can find them on their website at
https://www.paypal.com/cy/legalhub/paypal/home.
9. Product Returns and Defective Products
If you changed your mind about the tool you purchased, we accept returns within 14
calendar days from the date of issue of the relevant receipt
product.
To return products, you can contact the Company:
- By phone at 22253235 or 99671569
- By email at ask@ergaleioepiskeuastiki.com
- By visiting our physical store at 3A Panteli Katelari Street, 2323, Nicosia, Cyprus.
Return Process
To return a product, you must return it to its original condition.
sealed packaging, without damage and with all relevant documents. If
during the inspection, our technician finds that the returned product is not
comply with these terms, then the Company may refuse to accept
the return of the product.
If the returned product meets the requirements and is in excellent condition, the
Customer can receive a full refund using the same method of payment. If shipping costs were paid in the original transaction,
is borne by the Customer who returns the product.
To return a defective product, the Customer must do so within 30
calendar days from the date of issue of the relevant receipt
receipt of the product. The Customer has the option to receive a full refund
of his money in the same way as the original transaction or to replace
the returned product with another product from the Company's store.
Professional tools such as HIKOKI, STIHL, METABO, EIBENSTOCK that
are offered with a guarantee and can be returned after 30 calendar days
since they have a longer warranty. Customers are advised to visit
the Manufacturers website for more details and information
regarding the warranty period and any extensions of the warranty period.
10. Dispute Resolution and Applicable Law
The applicable law of these Terms and Conditions is the law of Cyprus.
Democracy.
Any dispute arising between the Customer and the Company regarding the
these terms and conditions shall be resolved by the Courts of Cyprus.
Democracy.
These Terms and Conditions have been translated. You agree that the original
The Greek text will prevail in case of disagreement.
