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STIHL — Official Certified Representative in Cyprus

STIHL Cyprus Warranty Extension

Gain an additional year of warranty for your machine, completely free of charge, by registering it within 30 days of purchase, from the official certified STIHL dealer in Cyprus.

3 YEARS* TOTAL WARRANTY

With one simple step, your machine's warranty is extended.

* For amateur/home use. For professional models the basic warranty is 1 year and is extended to 2 years with registration.

How to Get the 3 Year Warranty*

The equation is simple: see how the extra warranty time for your STIHL machine adds up.

2years
Basic Warranty
Factory warranty that comes with every new STIHL machine for amateur use
+
1year
Product Registration
Free extension with registration within 30 days of purchase
=
3years
Total Warranty
Full coverage from the certified representative

* Important note: The above example concerns machines for amateur / home use. For the professional models the basic warranty is 1 year and with registration it increases to 2 years in total. The maximum total warranty period provided by STIHL cannot exceed 3 years (36 months): any additional extension from another warranty extension program does not add up to this limit.

Product Registration in 5 Simple Steps

The process is completed online in a few minutes, through the STIHL Club platform. You only need the machine's serial number and proof of purchase.

1

Buy your STIHL

Choose your new STIHL machine from us, the official certified STIHL dealer in Cyprus, and keep your proof of purchase.

2

Find the Serial Number

The serial number is located on a label on the tool. See the instructions for use for the exact location.

3

Register Online

The STIHL Club form has 4 steps: serial number and purchase date, dealer selection, personal information and interests, submission. Complete within 30 days of purchase.

4

Confirmation

You will receive a confirmation email immediately after submission. Please keep it, printed or saved, along with your proof of purchase.

5

Enjoy the Coverage

The extended warranty is automatically activated. In case of repair, present the documents to the dealer.

Why Register Your STIHL Machine

Additional Coverage Free

Extend your factory warranty by a full year, at no additional charge, simply by registering online.

Digital Management

Confirmation is sent by e-mail and you keep all your purchase details organized and accessible.

Immediate Service

In the event of a warranty repair, the process at our store is quick and hassle-free, with genuine STIHL parts.

Investment That Lasts

You ensure your investment in a top German machine and the longevity of your equipment.

Consolidated Guarantee Table

Stage Amateur Use Professional Use
Basic Factory Warranty 2 years 1 year
Expansion with Product Registration +1 year +1 year
Total Warranty 3 years 2 years

The maximum total STIHL warranty period is 3 years (36 months). Exact periods may vary by model: please contact us for details regarding your specific machine.

Program Terms & Personal Data

The extended warranty program is implemented by STIHL. See the official documents regarding the dealers in Cyprus:

STIHL Warranty FAQs

How do I register my STIHL machine?;

Registration takes place online in a few minutes via the official STIHL Club platform, in 4 steps: enter the serial number and date of purchase, select the dealer from whom you purchased the machine, fill in your personal details and interests and submit the application. Registration must be completed within 30 days of purchase, so that the additional warranty applies.

→ Go to STIHL product registration

Where can I find the serial number of my tool?;

The serial number is written on a label attached to the tool. The exact location varies by model and is detailed in the product instructions.

Which products can participate in the extended warranty program?;

All STIHL machines are eligible to participate: chainsaws, lawn mowers, lawn mowers, hedge trimmers, blowers and more. Batteries and chargers are excluded. The extension always concerns 1 year extra of the existing basic guarantee. The basic warranty varies by model and usage: 2 years for amateur/home use, 1 year for professional use.

What are the benefits of product registration?;

By registering your product within 30 days of purchase, you receive one additional year of warranty for free for your STIHL machine. For amateur models, coverage is extended from 2 to 3 years, while for professional models, coverage is extended from 1 to 2 years.

Where can I see my registered machines?;

After successful registration, you will receive a confirmation email. We recommend that you always have it handy, printed or saved in your emails, along with your proof of purchase, as you will need it in case of repair within the extended warranty period.

Can I list more than one product at the same time?;

Yes. The STIHL platform allows you to register multiple products at the same time, completing the process even easier and faster. This is especially useful if you have purchased a whole set of STIHL machines.

How does registration work for rechargeable (battery) sets?;

For rechargeable product sets, please register both the machine and the corresponding battery, to help improve STIHL services. Please note, however, that the warranty extension only applies to the machine and not to the battery or charger: these are excluded from the program.

Is there a maximum total guarantee limit?;

Yes. The total warranty period of a STIHL machine cannot exceed 3 years (36 months). If you have already earned additional warranty for this specific machine through a different warranty extension program, the maximum period remains 3 years and this limit cannot be exceeded.

What do I do if a repair is needed during the extension?;

To claim the 12-month extended warranty, you must present both the invoice/receipt of purchase as well as the registration confirmation that you received by e-mail. Bring these two documents with you to our store for the repair. As an official certified STIHL Cyprus dealer, we immediately undertake any warranty repair with genuine spare parts.

→ Contact us to book a repair appointment

What happens if the 30 days pass without me registering the machine?;

In this case, it is no longer possible to activate the additional warranty and only the basic factory warranty will apply (2 years for amateur use, 1 year for professional use). No extension of the 30-day deadline is provided., so machines registered later are not eligible for the additional warranty period. We therefore recommend that you complete the registration as soon as possible after purchase. It only takes a few minutes online.

How does the warranty differ between amateur and professional use?;

The STIHL basic factory warranty varies depending on how the machine is used:

  • Amateur / Home use: 2 years basic warranty + 1 year with registration = 3 years in total.
  • Professional use: 1 year basic warranty + 1 year with registration = 2 years total.

In any case, registering your product within 30 days of purchase gives you the additional warranty time free of charge. The maximum total duration provided by STIHL is 3 years (36 months) and cannot be exceeded, even if you combine different extension programs.

For details about your specific model, contact us: we are the official certified STIHL dealer in Cyprus and will serve you immediately.

Where can I find the program terms and privacy policy?;

STIHL publishes the official program documents separately for dealers in Cyprus and Greece. For Cyprus the following applies:

Ready to Extend Your Warranty?;

Register your STIHL machine now or contact us for more information: we are here to serve you.

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